Your data, respected

Privacy policy.

Last updated: [date]

What we collect

When you browse, place an order or contact us we may collect your name, email address, phone number, shipping and billing address, order history and basic device and browsing information (such as IP address and pages visited).

Payments

Checkout and payments are processed by Shopify and our payment partner Razorpay. Card, UPI and bank details are entered on their secure pages; Chaanavya does not see or store your full payment details.

How we use it

• To process, ship and support your orders, returns and refunds.
• To send order updates and, only if you opt in, news and offers. You can unsubscribe at any time.
• To prevent fraud, meet legal and tax obligations, and improve our website.

Sharing

We share information only with service providers who help us run the store (Shopify, Razorpay, courier and delivery partners, website hosting) and when required by law. We do not sell your personal information.

Cookies

We use essential cookies and local storage to keep your bag and wishlist working, and may use analytics cookies to understand how the site is used.

Your choices

You can ask us to access, correct or delete your personal information by contacting us below. We keep order records for as long as needed for legal and accounting purposes.

Contact

Chaanavya
[Registered business / legal name]
[Full business address, City, State, PIN]
Email: [support email]
Phone: [phone number]